While trying to install OpenStack using RDO, following the instructions in the link here , you might face the following timeout error Applying <IP address>_prescript.pp [ ERROR ] ERROR : Error appeared during Puppet run: <IP address>_prescript.pp Error: Command exceeded timeout The reason for this error, in all probabilities would be the delay in your network, which could be causing the netns component packages to be timed out You can increase the timeout by editing the following file /usr/lib/python2.6/site-packages/packstack/puppet/modules/packstack/manifests/netns.pp Add a timeout line in the file if $::netns_support != "true" { exec { "netns_dependecy_install": path => "/usr/bin/", command => "yum update -y kernel iputils iproute", ...